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We are here for and because of YOU. If you're not 100% satisfied, hit us up and we'll give you a solution based on your needs (replacement...easy!, gift card...you got it!)
We want to make it straightforward and give you the best prices on our Lamps, so shipping is on you. But we believe in transparency upfront which is why we make it flat rate type of simple.
Support should always be flexible to the customer's needs and that is what we live by at Lamplanet. Yes, we have clear policies too, but when it comes to helping our peeps, we do anything to keep you happy.
We want to connect closer to what makes you...really YOU. The extraordinary, special and unique you.
We say no to ordinary and build unique, limited edition lamps that don't just fulfil a practical purpose, but are built for who you really are: The Extraordinary You .
On our planet every product you buy is protected by our "Worry-Free Insurance" (send us a pic about the damage and we'll send you a new one). And security? We use Shopify as our e-commerce provider and they are as secure as you can get.
There must be a reason why 98% of our customers give us 5 Star Reviews. Might be the fresh air, the dancing flowers or the clean water on our planet, or maybe just because we go up and beyond for YOU. Join the family and see!
If everything before doesn't make you tick, let us proof it with our actions. You are the reason we wake up every morning: Your passions, the true freedom to be yourself every minute of your wonrderful existence, YOU! You and your uniqueness is why Lamplanet exists.